Privacy policy

Last updated: June 6, 2026

At Gardenux, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit www.gardenux.com, place an order, contact our support team, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of personal information.

Information You Provide

When you place an order, subscribe to our newsletter, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Any information you voluntarily provide when contacting us

For your security, Gardenux does not store your complete payment card information.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone
  • Pages and products viewed
  • Referral website
  • Search terms
  • Website interactions
  • Cookie identifiers

This information helps us improve our website, prevent fraud, analyze website performance, and provide a better shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Process payments securely.
  • Arrange shipping and provide tracking updates.
  • Respond to customer service inquiries.
  • Prevent fraudulent or unauthorized transactions.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Send promotional emails if you have subscribed.
  • Comply with applicable legal obligations.

Sharing Your Information

We only share your information when necessary to operate our business and provide our services.

Your information may be shared with trusted service providers, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping and delivery partners
  • Fraud prevention and security providers
  • Analytics providers
  • Marketing and advertising partners
  • Government authorities when required by law

These providers are only permitted to use your information as necessary to perform services on our behalf.

Gardenux does not sell your personal information for monetary compensation.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience and provide essential website functionality.

Cookies help us:

  • Remember your shopping cart and preferences.
  • Improve website performance.
  • Measure website traffic.
  • Analyze visitor behavior.
  • Provide relevant advertisements.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Analytics & Advertising

We may use trusted third-party services such as Google Analytics, Google Ads, Pinterest, and Meta (Facebook & Instagram) to better understand website usage, measure advertising performance, and improve your shopping experience.

These providers may use cookies and similar technologies in accordance with their own privacy policies.

Email Marketing

If you subscribe to our newsletter, we may occasionally send you:

  • Product updates
  • Gardening tips
  • Special promotions
  • Exclusive offers
  • New product announcements

You may unsubscribe at any time by clicking the unsubscribe link included in any marketing email.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online transmission or storage method can be guaranteed to be completely secure, we continuously work to protect your information using industry-standard security practices.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including the United States, where our service providers operate.

Where required by law, appropriate safeguards are implemented to protect your personal information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing activities.
  • Request a copy of your personal information.
  • Withdraw consent where applicable.

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California law, including the right to request access to, correction of, or deletion of certain personal information.

United Kingdom & European Privacy Rights

If you reside in the United Kingdom or the European Economic Area (EEA), you may have additional rights under applicable data protection laws, including the UK GDPR and GDPR.

Children's Privacy

Gardenux does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can promptly remove it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page along with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Gardenux
Operated by ESTREEN LLC

Email: support@gardenux.com
Phone: +1 (323) 872-0912

Business Address:
ESTREEN LLC
5830 E 2nd St, Ste 8
Casper, WY 82609
United States